Section 1: Reassurance

Enrolling in our courses is simple and human-centred.

Once you purchase, we make sure you’re personally set up so you can begin with clarity and confidence.

You don’t need to be technical — we guide you at each step.

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Section 2: Step-by-step journey

Your journey in 4 simple steps

Step 1 – Choose your course

Browse the course descriptions and select the one that’s right for you.

Step 2 – Secure checkout

You’ll complete your purchase through our secure checkout.

Step 3 – Account setup

After purchase, we create your course access and email you instructions to set your password.

Step 4 – Start learning

Log in, access your course, and begin at your own pace.

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Section 3: What happens after you buy (important)

What happens after checkout?

After purchasing, you’ll receive:

• A confirmation email from checkout

• A follow-up email from us with:

• Your login instructions

• A link to access your course

This usually happens within 24 hours (often much sooner).

If you don’t see the email, please check your spam folder or contact us.

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Section 4: Access & login clarity

Accessing your course

Your course lives inside our learning portal.

To access it:

1. Go to: https://brainbuzzz.co.uk

2. Click “Lost your password”

3. Enter the email you used at checkout

4. Set your password

5. Log in and select your course

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Section 5:

Need help?

If anything feels unclear or you need support, you’re not on your own.

Simply email Suecook@brainbuzzz.co.uk and we’ll help you personally.

This work is about safety, learning, and trust — and that includes the way we support you.

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Section 6:

A note on timing

Course access is set up manually to ensure accuracy and care.

Please allow up to 24 hours for access, though we often complete this much sooner.

Thank you for your patience.